Consumer Resources

A summary of Your Rights Under the Fair Credit Reporting Act
Fair Credit Reporting Act (15 U.S.C. 1681)
Statement of Rights for Identity Theft Victims

New York Disclosure Article 23A
California Civil Code 1786.22
San Francisco Ordinance – Article 49

You may request a copy of your background report (if any) prepared by PTC Assist by completing a form and returning to PTC Assist.

Click here to obtain the Request Form

In accordance with the federal Fair Credit Reporting Act (FCRA), PTC Assist will conduct a reasonable and free of charge reinvestigation upon the request of any individual who disputes the information contained in their consumer background report.

You can fill out a form and return to PTC Assist if you choose to file a dispute, or you can contact your customer service department directly. They can be reached via telephone at 1 (800) 294-8758, e-mail at admin@ptcassist.com or fax at (620) 665-6376.

Click here to obtain the Dispute & Reinvestigation Form

If you believe you are the victim of identity theft, applicable information published by the FTC may be found at:

www.consumer.ftc.gov/features/feature-0014-identity-theft

www.identitytheft.gov

Do you have information on your Background report that is a result of being a victim of human trafficking?
If so, click here.